Sri Lanka Terms and Conditions

1. Acceptance

By accessing or using Figsor, you agree to these Terms and Conditions and any additional terms shown for a specific service, account type, transaction, document flow, business tool, freelancer tool, gig worker tool, or support workflow.

If you use Figsor on behalf of a business or organization, you confirm that you are authorized to accept these terms for that business or organization.

2. Accounts

• You must provide accurate account, contact, location, business, tax, payment, and verification information.
• You are responsible for keeping your login credentials secure and for activity under your account.
• Figsor may require email, phone, document, business ownership, worker eligibility, or payment verification before enabling some features.
• You must promptly update information that becomes inaccurate or incomplete.

3. Services and Marketplace

Figsor provides platform tools for service booking, delivery-enabled services, business listings, freelancer profiles, gig worker workflows, customer accounts, communications, support, payments, documents, and administrative operations.

Figsor may act as a platform provider and may not be the direct provider of every service, product, booking, delivery, or work opportunity listed by users, businesses, freelancers, or gig workers.

4. Customers, Businesses, Freelancers, and Gig Workers

Customers

Customers must use Figsor lawfully, provide accurate booking details, pay applicable charges, and communicate respectfully with service providers and support teams.

Businesses

Businesses are responsible for accurate business information, service listings, pricing, tax details, customer commitments, staff access, and compliance with applicable laws.

Freelancers and gig workers

Freelancers and gig workers are responsible for accurate profiles, eligibility information, uploaded documents, service quality, safety, availability, and complying with applicable work, tax, transport, and platform rules.

5. Payments, Fees, and Payouts

• Prices, taxes, service fees, delivery fees, platform fees, refund rules, and payout timing may vary by service, country, provider, and payment method.
• Payment and payout processing may be handled by third-party payment providers under their own terms.
• Figsor may withhold, reverse, delay, or review payments or payouts where required for fraud prevention, dispute handling, compliance, account review, or legal obligations.
• Invoices, receipts, finance reports, and payout records are provided for operational and recordkeeping purposes.

6. Verification and Documents

Figsor may request documents for identity, business, eligibility, finance, compliance, background check, support, or service delivery purposes. You must submit authentic, accurate, current documents and must not upload false, altered, or unauthorized materials.

Figsor may approve, reject, request resubmission, suspend access, or limit features based on verification status, document quality, compliance checks, or operational risk.

7. User Conduct

• Do not use Figsor for unlawful, unsafe, fraudulent, abusive, discriminatory, misleading, or harmful activity.
• Do not interfere with platform security, payments, messaging, reviews, location tools, support systems, or document controls.
• Do not scrape, reverse engineer, misuse automated tools, or access data you are not authorized to access.
• Do not harass users, staff, customers, businesses, freelancers, gig workers, or support teams.

8. Content and Reviews

You are responsible for content you submit, including profiles, business listings, service descriptions, posts, images, messages, reviews, documents, and support attachments. You grant Figsor permission to host, process, display, and use submitted content as needed to operate and improve the platform.

Figsor may remove, hide, restrict, or review content that appears inaccurate, unlawful, unsafe, abusive, infringing, misleading, or inconsistent with platform rules.

9. Availability and Changes

Figsor may update, add, remove, pause, or change features, countries, services, prices, eligibility rules, workflows, and platform requirements. Some services may be unavailable during maintenance, outages, regional changes, or provider disruptions.

10. Disclaimers and Liability

Figsor provides the platform on an "as available" basis. To the fullest extent permitted by law, Figsor does not guarantee uninterrupted access, error-free service, specific results, earnings, customer demand, business outcomes, worker availability, delivery timing, or third-party provider performance.

Nothing in these terms limits liability that cannot be limited by applicable law, including consumer rights that apply in your country.

11. Country-Specific Terms

For Sri Lanka users, these terms apply alongside local consumer, payment, tax, employment, transport, business registration, data protection, and platform compliance requirements that may apply to your use of Figsor.

Sri Lanka privacy and personal data matters are handled with reference to the Personal Data Protection Act, No. 9 of 2022.

12. Suspension and Termination

Figsor may suspend, limit, or terminate access if an account appears to violate these terms, creates risk, fails verification, has unresolved disputes, misuses documents, abuses support, commits fraud, violates law, or harms platform safety or trust.

You may stop using Figsor at any time. Some records may be retained as described in the Privacy Policy for legal, tax, accounting, audit, security, dispute, or operational reasons.

13. Contact

Questions about these terms can be sent to:

Figsor Technologies Inc.
Email: support@figsor.com
Website: figsor.com

Privacy questions should be reviewed with the Privacy Policy.